Privacy Policy

Effective Date: 12/01/24

1. Introduction

Renew Charleston ("we," "our," or "us") values your privacy and is committed to protecting the personal information you provide when you use our website, submit inquiries, or engage with our services. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.

2. Information We Collect

  • Personal Information: Name, email address, phone number, property details, and other information you voluntarily provide through lead forms or communication.

  • Automatic Information: IP address, device type, browsing behavior, and cookies collected when you visit our website.

  • Third-Party Information: Data from partners, such as advertising or marketing platforms.

3. How We Use Your Information

We use your data for the following purposes:

  • To respond to your inquiries about selling or buying property.

  • To communicate with you via calls, emails, or text messages based on your explicit consent.

  • To improve our website, services, and user experience.

  • For marketing and lead generation purposes.

  • To comply with legal obligations or enforce our terms.

4. Sharing Your Information

We do not sell or rent your information. However, we may share it in the following scenarios:

  • With trusted third-party service providers (e.g., CRM platforms, marketing tools) to support our business operations.

  • To comply with legal requirements, court orders, or law enforcement requests.

  • In the event of a business sale, transfer, or merger.

5. Your Consent for Communications (TCPA Compliance)

By submitting your information through our forms:

  • You consent to receive automated or manual calls and text messages from Renew Charleston, LLC at the phone number provided, including for marketing purposes.

  • Consent is not a condition of purchase.

  • You can opt out at any time by replying “STOP” to texts or contacting us directly.

  • Message and data rates may apply.

6. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of electronic storage is 100% secure.

7. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.

  • Opt out of receiving marketing communications.

  • Request a copy of the information we hold about you.

To exercise these rights, contact us at team@renewcharleston.com

8. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. You can control cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Updates to this Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the “Effective Date” updated.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Renew Charleston, LLC
Website: www.renewcharleston.com
Email: team@renewcharleston.com